Frequently Asked Questions
Everything you need to know about shopping with Reebok EU.
How long does shipping take within the European Union?
Standard delivery typically takes 2 to 5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your shipment's progress.
What is your return policy for footwear and apparel?
We offer a 60-day return policy for all items purchased on our website, provided they are in their original condition and packaging. Please note that personalized items are non-returnable.
Are your running shoes true to size?
Most Reebok sneakers fit true to size; however, performance running shoes may feel more snug. We recommend checking our Size Guide, located on each product page, to find your perfect fit.
Which payment methods do you accept?
We accept a variety of payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, and Klarna (available in select EU regions).
How can I track my order?
You can track your order by clicking the link in your shipping confirmation email or by logging into your account and visiting the 'Order History' section.
Do you offer a warranty on your sports equipment?
Yes, all Reebok products are covered by a standard legal warranty against manufacturing defects for up to two years from the date of purchase.